Process Mapping & Optimisatoin

Our Process Mapping & Optimisation service helps organisations visualise the way work is done, uncover breakdowns, and reimagine smarter, more efficient workflows. Whether you are stuck in silos, duplicating effort, or just not seeing the results you expect, we help you map it out, align your teams, and design a future state that’s actually fit for purpose. Delivered through collaborative workshops and expert analysis, this service is ideal for teams ready to take the next step after a health check or process diagnostic.

What We Deliver:

  • Process Mapping Workshops: Facilitate hands-on workshops to map current-state and co-design improved workflows.
  • Value Stream & Value Chain Mapping: Identify inefficiencies, handoff issues, and value gaps across the end-to-end process.
  • Redesign & Optimisation: Co-develop future-state processes that are lean, scalable, and people-focused.
  • Process Role Clarity: Define clear ownership, roles, and responsibilities to reduce ambiguity and delays.
  • Cross-Functional Alignment: Break down silos by designing integrated processes across departments and systems.
  • Process Visualisation Assets: Deliver high-quality visuals that support communication, training, and governance.

What You Will Gain:

  • Clarity Across the Board: Understand how work really happens and where it breaks down.
  • Aligned Teams: Unite stakeholders around shared workflows and future-state improvements.
  • Eliminated Waste: Reduce non-value add activity, duplication, and unnecessary handoffs.
  • Future-Ready Processes: Design workflows that are scalable, sustainable, and automation-ready.
  • Process Ownership: Establish accountability and transparency across your operational model.

We bring structure and speed to the process improvement journey. Our consultants are experts at engaging people, cutting through complexity, and designing practical workflows that deliver real business value. We meet you where you are and co-design solutions that work in the real world.

What industries does Move FWD support
How to request a consultation
Overview of consulting process
What differentiates Move FWD from others